Customer Feedback

At Mobilis we aim to provide customers with the very best service and below are some comments we've received from some of our most valued customers.

Professional Sports Organisations

The majority of Premiership and Championship league football clubs enjoy quality products from our extensive range, complemented by excellent service levels. We excel in providing solutions for top-flight international squads and local league sides alike. Our products and services are in demand not just in professional football, rugby and cricket, but also across the entire sports community at every level, supporting, treating and preventing injury for all active participants.

Read customer feedback from professional sports organisations.

 

Private Medical Practitioners

Private medical professionals, such as physiotherapists and podiatrists, enjoy the wide range of products and competitive prices we offer. We provide high quality products for both experienced and newly-qualified practitioners, whether they need to top up their medical supplies or are looking for their first professional medical kit. With our expertise in the field, fantastic product range, and friendly and helpful sales team, we offer private medical practitioners with an all-round, first class service.

Read customer feedback from private medical practitioners.

 

Consumers

As one of the UK’s leading stockist of medical supplies, we offer consumers a fantastic choice of products and combined with our expertise, we can recommend the right product to match their requirements. Consumers come to us for all kinds of products, whether it’s a first aid kit for the home or workplace, or a solution to a medical complaint. We aim to provide consumers with the very best selection and price, as well as specialist knowledge about our products.

Read customer feedback from consumers.


Customer Feedback

 

Professional Sports Organisations

 

We would like to say how impressed we were with your first class service and speedy delivery. We urgently needed a number of items before the players returned to training on Monday morning and when we contacted Mobilis on the Friday before, we were amazed at the effort they put in to getting our delivery ready. They pulled out all the stops to get the products to us and they were delivered straight away on Friday afternoon. We would like to thank you for your help and the fantastic service.

Bolton Wanderers FC

 

“I moved to England two years ago to work with a professional sports team, and was immediately contacted and sorted out by the team at Mobilis. Not only did this make my transition into England easier, but I was able to prepare and organise my medical equipment faster and better than I had hoped, thus ensuring I was well prepared for my Saintsnew position. Throughout my time with Mobilis they have always been friendly and always go the extra mile to make sure the gear I need is made available to me in the quickest time possible. I would like to thank the team at Mobilis for their help and friendly service in the past, and look forward to a continued working relationship together in the future.”

Matt Viljoen, Head Physiotherapist, St Helens RLFC

 

"The portable Epidot scanner has proved to be be an essential aid within our physio department with regard to diagnosing musculoskeletal soft tissue injuries. The doctor, physio and radiologist can work together at the initial stage of injury and we can monitor progress ofWatford fc the injury throughout the rehabilitation phase. The training we have received from Mobilis has helped broaden our skills within a sports clinical environment. It has also been used extensively in the rehabilitation of players with lower back pain in the training of multifidus and abdominal muscles to improve core stability and function.

Andrew Rolls, Head of Medicine, Watford FC

 

“It is always reassuring to know that the Mobilis team are knowledgeable about their products and about the sport medical profession. They are a competent and professional team.”

Rob Price, Physiotherapist, Liverpool FC

 

“Musculoskeletal ultrasound scanning has proved to be an extremely useful modality in my sports medicine practice in terms of enhancing clinical examination and aiding diagnosis of soft tissue injuries, in particular, muscle, tendon and ligament injuries. The ability to assess structural tissue changes and dynamic function with ultrasound scanning is helpful when monitoring recovery and planning progressions during rehabilitation. The addition of a colour/power doppler facility is, in my view, essential for evaluating areas of tendinopathy and joint synovitis. The advent of portable scanners that produce high quality images has meant that clinicians involved in sports and musculoskeletal medicine can develop scanning skills that enhance their practice when dealing with athletes and patients in their club or clinic setting (subject to formal training and support from radiologist colleagues).”

Dr. Steve McNally, Sports Physician

 

“We use the Mobilis team with full confidence that they can source every product Middlesbrough fcthat we need instantly. They understand the pressures and demands of our job within professional sport, and provide us with first class support. Nothing is too much trouble for the highly motivated team.”

Chris Moseley, Physiotherapist, Middlesbrough FC

 

Everton“In the five years that I have been at Everton, Mobilis has never let us down on a single order.”

Mick Rathbone, Physiotherapist, Everton FC

 

“Having worked in professional sport for 20 years now, a reliable medical supplier is Blackburn Roversparamount. Mobilis has always delivered the many various products we ask for in a very short space of time, 365 days a year – a vital component for any medical supply company. The staff can never do enough to help us and the company has always looked to be at the cutting edge of the market.”

Dave Fevre, Physiotherapist, Blackburn Rovers FC

 

Newcastle Falcons“We have been customers of Mobilis Healthcare Group for many years. Liz Graham and her team have always provided us with a first class service, and have been extremely helpful in all sorts of ways over the years.”

Martin Brewer, Physiotherapist, Newcastle Falcons Rugby

 

“Ulster Rugby has worked with Mobilis for the last seven years. TheUlster Rugby product range they offer is extensive, competitive in price and of the highest quality. This, combined with a very efficient service through helpful and friendly staff, makes Mobilis an important contributor to Ulster Rugby, on and off the pitch.”

Gareth Robinson, Physiotherapist, Ulster Rugby

 

“I always order my supplies for the many football teams that I have worked with from Mobilis and I have never experienced a problem yet. There have been times when a product has been unsuitable for my players, and I have had no problem returning the product and obtaining a suitable exchange. There was one occasion when an order I placed was not delivered, and the helpfulness of the staff in making sure my order was sent again and was received ASAP was very good.”

Anouska Mills, Eccleshall FC

 

“Overall happy with the service, the staff are polite and friendly when help is required.”

Rebecca Evans, Aldermaston RFC


Private Medical Practitioners

 

“Customer service are helpful and friendly, whilst being professional. Many thanks.”

Jayne Wells, Wells Physiotherapy Clinic

 

“Physio for All has been overall very happy with your products and staff communication.”

Julien-Laferriere, Physio for All

 

“As a new practitioner who needed practically everything in your catalogue, I also had information from other companies and looked at their websites, but on comparison I found yours to be the best one for me at the time. Thank you.”

Kathy Justice, Inner Health, Outer Beauty

 

“The delivery is very prompt and your representative – Mark – is always very helpful, offering advice regarding products. Mobilis is a very nice company to deal with and an added bonus is your very friendly staff at the end of the telephone when our fax is deciding not to behave!”

Michelle Walking, Royal Free Hampstead NHS Trust

 

“Mobilis run good, professional development courses.”

Sharon Howell, Active Sports Injury Clinic

 

"Thank you so much for the repairs and very swift return of my drill handset. I'm thrilled, if not amazed, in this day and age at your efficiency! Thank you very much!"

Judy Palin


Consumers

 

“All three courses – Normalise, Stabilise and Functionalise – were excellent and I have learnt an enormous amount from all of the sessions.”

Dave Hoare

 

I bought Aquaflex Pelvic Cones from you earlier this year and I would like to thank you so much for providing an excellent product! It has helped me enormously in the past eight months.

I am not your typical customer, I am 30 and have never been pregnant, yet I am recovering from a uterine prolapse secondary to pelvic floor weakness. This happened because I have an inherited condition called Hypermobility Syndrome. The prolapse was quite a shock for me being as young as I am, as I'm sure you'll understand!

Your product has been an absolute godsend in helping me with my recovery and that's no exaggeration. This fabulous product has meant that my core stability has improved significantly over the past few months, helping me in more ways than I can list.

Again, many thanks for providing such an effective product!

Anon

 

“I would like to congratulate your company on providing excellent customer service.”

Jackie Hicks

 

“Great looking catalogue, I had no idea you were such a specialist supplier or could offer us such a range of products and expertise.”

Pascal Fournie

 

“As always, Mobilis offers excellent service. I will have no hesitation in recommending your services.”

Tony Kosoko

 

“I am very happy with the service given. Invoices are always received in good time to sign off my company card, which is a big bonus for me not having to chase as I have to do for some companies.”

Colleen Hardy, Anglian Water Services

 

“Your service is first class.”

Henry Rothwell

 

“When I started up my business over 10 years ago, I used three or four companies over a trial period of 18 months. I found Mobilis (Footman at the time!) by far the most helpful, an excellent response time to any telephone queries, prompt delivery of orders, and staff very friendly and helpful. Thank you for your help over the last decade, retirement is not too far off, but I will certainly continue to use Mobilis until then. I cannot see any way to improve on an already excellent service.”

John Cotton